At ELife, our Refund Policy is based on standardized practices that strictly follow industrial norms. We put up with fair assessment practices and all the refund claims are processed with vigilant parameters to make sure the decisions are justified and mutually agreeable. Our policies are treated with appropriate measures to settle different claims, originating from different assortments of needs and various business situations.
This Refund Policy covers ELife’s action and approaches towards refunds. This Refund Policy does not apply to the practices of companies that ELife does not own or control or of persons that ELife does not employ or manage, including any third-party service and/or product providers bound by contract and any third-party websites to which ELife's websites link.
When you file a complaint to ELife, we first try to provide an ideal solution to the issue you are facing. Your case is first introduced to the technical team and then reported further to the experts’ panel. A refund is only made in extreme circumstances when nothing good can be done to solve the issue.
While planning for refunds we check for soundness and validity of the case, applying different conditions to it. If these conditions are satisfied, the refund may apply
Important Note: If any of the points mentioned above is found violated, your claim will be considered void. The decision on refunds is final and irrevocable.